Frequently Asked Questions

Ordering

Can I order a sample of the fabric before placing my order?
What happens if my blind fabric is out of stock?
Am I able to amend my order once it has been processed?

Measuring

I need measuring advice
What measurements do I need to provide for my curtains?
What measurements do I need to provide for my blinds?

Manufacturing

What types of blinds do you offer?
What is curtain fullness?
Manufacturing tolerance & allowances.
Will there be joins in my Curtain or Blind?

Materials & Sustainability

Sustainability credentials.
What kind of fabric is used to make your curtains & blinds?

Lining & Backing Options

What lining do I need for my curtain or roman blind?
What is interlining?
Which fabric base do I need for my roller blind?

Headrail Information

What headrail options are available for curtains?
What heading options are available for blinds?

Installation

Do you offer a fitting service?
Do you provide fitting instructions?
Do you supply all the components for installation?
What are back rolled blinds & which way should I install my blind?

Care Tips

How do I care for my curtains and blinds?

Frequently Asked Questions

Colour Advice

I’ve found a wallpaper that I love, do you have paints to match?
Viewing paints on our website?

Samples

Can I purchase tester pots in any finish?
What size are your peel & stick samples?
How accurate will the colour be?
What surfaces can I stick them on?
Will it damage or mark my wall?
How should I dispose of my peel & sticks when I’m done?
Why should I use peel & stick instead of a tester pot?
Will I still be able to order tester pots?

Our Paint Finishes

Are your paints water or oil based?
Is your paint safe to use?
What’s the difference between your Everyday Emulsion and Flat Matt Ultra Resistance Emulsion?
What finish should I use to paint wood?
What should I use to paint radiators?
What is the benefit of using a primer?

Paint Coverage

What is the coverage of your paint finishes?
How many coats of paint should I use?
How long should I leave paint to dry between coats?

Prep & Application

What prep do I need before painting?
Should I apply your paint by brush or roller?
How long must I wait before painting over new plaster?
How should I clean my brushes?

Delivery & Returns

How much does delivery cost?

Frequently Asked Questions

Samples

Can I order a sample?

Measuring

How do I measure my wall?
Should I add a little to my measurement, just in case?

Materials & Suitability

What rooms are murals suitable for?
What finishes are available?

Delivery & Application

I’ve placed my order, when will it arrive?
How will my mural arrive?
Can I hang my mural on more than one wall or a very long wall?

Additional Information

How to prevent white edges.
Support