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Delivery Options

Please note - We are currently experiencing delays on shipping paint orders. We are working hard to get your order to you as quickly as possible but please allow 5-10 working days.


Please note, if your order contains wallpaper and paint, you may receive these items separately. Items that are dispatched separately will not incur an additional delivery charge.


United Kingdom

Delivery will take 3 working days.

Delivery on Bespoke Murals will take 15 working days.

Delivery on Curtains and Blinds will take 14-21 working days.

One-hour time slot given on the day of delivery.

Samples of wallpaper, paint, blinds, curtains and murals do not count towards the free delivery threshold.

Order before midnight Monday-Friday and receive within 2 working days. (Excludes bespoke murals, curtains, blinds and samples).

One-hour time slot given on the day of delivery.

Delivery days exclude Saturdays, Sundays and Bank Holidays.

Orders placed between Monday and Thursday before 8pm will be delivered the day after.

Orders placed before Friday at 8pm will be delivered on the following Monday.

Orders placed after Fri at 8pm, Saturday or Sunday will be delivered on the following Tuesday.

Next Day Delivery is not available for Scottish Highlands, Islands, bespoke murals, curtains, blinds and samples.

One-hour time slot given on the day of delivery.

Order any day and receive your parcel on Saturday.

Saturday Delivery is not available for Scottish Highlands, Islands, bespoke murals, curtains, blinds and samples.

One-hour time slot given on the day of delivery.

Delivery within 3 working days. Collection from over 2500 UK locations. Excludes samples, paints and certain oversized wall arts.

You will be notified by email / text when your parcel is ready to collect. You'll have up to 5 days to collect at a time to suit you. Photo ID required.

Additional Information

Samples

We offer FREE delivery on all sample orders, expected delivery is 3-5 working days, unfortunately we cannot provide tracking information for sample orders.

PLEASE NOTE: Tester pots will arrive separately to other sample types.

Bespoke murals

As bespoke murals are made to order, they will take 15 working days to be delivered.

Curtains and Blinds

As all of our Curtains and Blinds are made to order, they will take 14-21 working days to be delivered.

Tracking your order

All orders (excluding sample orders) can be tracked using the tracking number provided on the DPD website. If you supply us with your mobile number & email address, we will notify you with a ONE HOUR delivery time slot, so you can go about your day and not have to wait in for your delivery. You can also arrange delivery to your local DPD Pick up shop via the DPD App.

Delivery Timescales

Whilst we endeavour to keep our delivery timescales as up to date as possible, there are occasions where delays may occur which are beyond our control. For this reason, please ensure that you have your products in your possession and inspected before booking a decorator. Often decorators will charge a cancellation fee, unfortunately we would be unable to consider reimbursing any costs in this situation.

Contact us

If you need any help or further information around delivery, please contact us at Graham & Brown Support.