Delivery

UK Delivery Methods

Click & Collect - 3 working days. FREE


Next Day - Order before 8pm. £4.99


Express Delivery- 2 working days (order before midnight). £3.99


Saturday Delivery - order any day and receive your parcel on Saturday £5.99


Standard Delivery- 3 Working Days for the majority of our products, this is extended to 7 working days for our range of Bespoke Murals (excluding weekends, bank holidays and public holidays) £2.99 (Or free for orders of £150 or more).

Click & Collect

This service allows you to have your parcel delivered to a local collection point. You’ll be notified by email & SMS when your parcel is ready to collect, and you'll have up to 5 days to collect at a time to suit you. You will need to bring a photo ID such as driving license or passport, and your collection confirmation message.

We are unable to offer this service on samples, paints, bespoke murals and certain oversized wall arts.

Simply select Click & Collect at checkout and choose a collection location from the list shown.

There are over 2500 locations within the UK where your order can be picked up, with many offering extended opening times. Locations include Asda, Halfords, Currys PC World, Sainsbury’s, Rowlands & Numark pharmacy chains.

Next Day Delivery

Place your order before 8pm Monday – Thursday and receive the very next day.

Place your order on Friday and receive on Monday.

Place your order on Saturday or Sunday and receive on Tuesday.

Please note: We are unable to offer next day delivery to the Scottish Highlands and Islands, or for our Bespoke Murals and Samples.

Express Delivery

Place your order after 8pm Monday – Friday and receive within 2 working days.

Saturday Delivery

Place your order Monday to Friday (before 8pm, any orders after 8pm on Friday will be received the following Saturday) and receive on that coming Saturday.

Standard Delivery

Your order will be delivered in 3 working days, delivery can take place any time between Monday to Friday 8am - 7pm.

Sample Delivery

We offer FREE UK delivery on all sample orders, expected delivery is in 3-5 working days, unfortunately we cannot provide tracking information for sample orders.

Staying in touch

Once your order is picked and packed you will receive a text message / email from Graham & Brown and then a text message / email from our courier confirming collection and tracking number for your order.

Track your order

All UK orders can be tracked using the tracking number provided by DPD and will need to be tracked on the DPD website.

Delayed Delivery

Please be aware that orders placed over the bank holidays may experience a delay of up to 2 working days.

Returns

For returns information please click here

Queries

If you have any issues in regards to your order please feel free to contact us at Graham & Brown Support

In Partnership With DPD

We know waiting for a delivery can be monotonous

That’s why we chose to offer you a better shopping experience and partner up with DPD. If you supply us with your Mobile number & Email address we will notify you with a ONE HOUR delivery time slot, so you can go about your day and not have to wait in for your delivery.

Never miss a delivery again with the DPD APP

Get your delivery first time by sharing your delivery preferences with us. We even know when to come back if we’ve missed you the first time!

DPD Will let you know when they’re 30 minutes away

We don’t want you to wait in all day for your delivery. So DPD will make sure you can see where you are on their driver’s schedule and we'll let you know when they’re just 30 minutes away.

You Can Arrange delivery to your local DPD Pickup shop Via The DPD App

Is it more convenient for you to collect your parcel from one of our 2,500 DPD Pickup shops located throughout the UK? If yes, why not use the app to select your nearest shop or maybe a shop on the way to work. We’ll even give you the directions, opening times, infact everything you need for a convenient pickup.

We shall have no liability to you in respect of any delay or failure to deliver a product due to circumstances beyond our reasonable control, including (without limitation) delay or failure caused by adverse weather, strikes or transport problems.