Introducing “Garden in the Sky”, our new collection in collaboration with stylist Kate Berry. Shop

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Shipping & Returns

Free Ground Shipping
(Up to 6 Business Days)

Free for All Orders

Ground orders will be processed within 24 hours and then shipped via UPS.


Bespoke Murals will take up to 10 business days for printing, processing and shipping.


Orders over $250.00 will require a signature upon delivery.


We deliver Monday - Friday, excluding Holidays.


Overnight Shipping $59.99
(Order Before 11:30am EST Mon - Fri)

Working Days are classed as Monday - Friday excluding public holidays.


Orders will not be processed at the weekend. Orders placed on Friday before 12:00pm Eastern Time will be delivered on Monday. Orders accepted AFTER 11:30am will be shipped the following business day.


Orders over $250.00 will require a signature upon delivery.


We deliver Monday - Friday, excluding Holidays. Orders placed on Friday before 11:30am Eastern Time will be delivered on Monday.

2 Day Shipping $39.99
(Order Before 11:30am EST Mon - Fri)

Order before 11.30am Eastern Time Monday-Friday and receive within 2 business days (excludes wallpaper samples).


Working Days are classed as Monday - Friday excluding public holidays.


Orders accepted AFTER 11:30am will be shipped the following business day.


We deliver Monday - Friday, excluding Holidays.


Orders over $250.00 will require a signature upon delivery.

Additional Information

Samples

Wallpaper samples are shipped free of charge via USPS and can take 1 - 2 days for processing and up to 6 business days to be received. We are unable to offer tracking on sample orders. If you do have a query about your order please contact our Customer Service team who will be more than happy to help.

Bespoke Murals

As bespoke murals are made to order, they will take 10-15 business days for printing, processing and shipping.

Upon Receipt of our items

All goods are stringently checked at our premises before shipping to ensure they meet our high quality standards. However, please check all products for color, design and quality, or imperfections.
With wallpaper these things must be checked before cutting or hanging the rolls, as we will not accept any claims after hanging or cutting of the product. We will not refund any amount of money for labor spent or incurred in hanging these wallpapers.

Returns

 

If you have received your order and would like to return it, please contact our Customer Service team on 800-554-0887 option 2 (Mon-Fri 9am - 5pm EST) and ask for a Returns Authorization number.

To be eligible for a return/refund, item(s) MUST be returned within 30 days of receipt in their original condition, please do not return opened items as we will be unable to process a refund.

Please note: We DO NOT accept returns on Wallpaper Samples as these are cut to order. Please contact us and we can let you know the best way to dispose of these items.

How to return to us

 

Unfortunately we are currently unable to offer free returns so all returns are at your own expense. All returns should be sent to the address below (please specify your order number on all returns).

Contact our Customer Service team on 800-554-0887 option 2 (Mon-Fri 9am - 5pm EST) and ask for a Returns Authorization number, then download and complete the returns form here and place in your parcel. Reseal your items well. Return to: No Two Houses Returns, 80 Micro Drive, Jonestown, PA 17038.

The goods will be deemed returned when received by No Two Houses, and we will issue a refund as soon as possible.

Returns for any other reason i.e. products are defective, will require us to examine the products prior to refunding the payment. We will do so within a reasonable time period, usually 30 days, and will always inform you of our decision.