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Deliveries to Australia come from our UK warehouse and are shipped using DHL (tracking number provided to track progress or organise re-delivery). Unfortunately we are unable to deliver to PO Boxes.
We offer international delivery with our delivery partner Global e, this is for all orders excluding Samples (both Wallpaper and Paint) which are currently sent via Royal Mail. Global e will send you tracking information during the shipment process to allow you to track your parcel during delivery. Delivery charge is dependent on the destination, parcel size and weight and will be automatically updated in the checkout.
We offer FREE delivery on all sample orders, delivery can take up to 4 weeks; unfortunately we cannot provide tracking information for sample orders.
All delivery destinations selected outside of the UK may be subject to the local import fees, duties and taxes. These charges are levied by the importing country at the time the delivery arrives into your chosen country. All applicable charges for custom clearance will be payable by the parcel recipient if you haven't already pre-paid these fees as part of the checkout process. Please note that you must comply with all applicable laws and regulations of the country selected for delivery, it is your responsibility to ensure that the products ordered are permitted for delivery in your selected country. Delays maybe caused if you do not accept this responsibility.
If you need any help or further information around delivery, please contact us at Graham & Brown Support.