Our Delivery Partner
We partner with Global-e, who are a third-party service acting as your seller-on-record, for all of our international shipments.
If you have any queries regarding this relationship you can contact us directly or you can contact Global-e. If you have placed an order for delivery outside of the UK, you can also track the progress of your order here.
Will I pay import fees, duties and taxes on my order?
All delivery destinations selected outside of the UK may be subject to the local import fees, duties and taxes.
These charges are levied by the importing country at the time the delivery arrives into your chosen country.
All applicable charges for custom clearance will be payable by the parcel recipient if you haven't already pre-paid these fees as part of the checkout process.
PLEASE NOTE: that you must comply with all applicable laws and regulations of the country selected for delivery, it is your responsibility to ensure that the products ordered are permitted for delivery in your selected country.
Delays maybe caused if you do not accept this responsibility.
As bespoke murals are made to order, they will take up to 3 working days to be processed before being dispatched. Please allow up to 9 working days to be delivered, including processing time. Please do not opt for express delivery if other options are available. Global-e will send you tracking information during the shipment process to allow you to track your parcel during delivery.
Curtains & Blinds
As curtains and blinds are made to order, they will take up to 21 working days to be delivered. Please do not opt for express delivery if other options are available. Global-e will send you tracking information during the shipment process to allow you to track your parcel during delivery.
We offer FREE delivery on all sample orders, delivery can take up 7-10 working days; unfortunately we cannot provide tracking information for sample orders.