This website www.grahambrown.com/us/ is owned and operated by Graham & Brown Inc, 239 Prospect Plains Road, Suite D201, Monroe, NJ 08831, United States which is a wholly owned subsidiary of Graham & Brown Ltd. Registered office: Head Office, PO Box 39 India Mill, Harwood Street, Blackburn, Lancashire, BB1 3DB. Registered in England 372481. VAT Number: 174711463.
Changes to Terms & Conditions
We reserve the right to change these terms & conditions from time to time so would recommend that they are reviewed regularly. All changes are effective as and when they are published on the website.
Intellectual Property & Content
All trademarks, logos, images and content remain the property of Graham & Brown and/or its affiliates, licensors or suppliers. You are not permitted to reproduce, duplicate or manipulate any of the content and/or images without the explicit consent of Graham & Brown, unless for personal use.
Accuracy of Content
All information displayed on this website (verbal or written) is for guidance only and is provided in good faith and without warranty, and although every effort has been made to ensure all the product details, descriptions & prices are correct they are for guidance purposes only and not binding. Every effort is made to ensure that the color and design of the product appear as accurately as possible, however the actual colors you will see can vary dependent upon your computer equipment and as such we cannot guarantee that the goods on delivery will reflect the color on your computer. Therefore we would highly recommend that all customers use our sampling service to check the colors prior to placing any order.
Any links from this site are for convenience purposes only and should not be deemed as an endorsement for the products or services therewith. Graham & Brown shall not be liable to any person for loss or damage arising from the use of the information contained within this site or in any linked sites.
Damage to your computer
Although we make every effort to make sure that this site is free from viruses and defects unfortunately we cannot guarantee that use of this website or those linked from it will not cause damage to your computer. Graham & Brown will not be liable for any loss or damage caused from the use of this site.
Terms of Sale
All orders are subject to availability and confirmation of the order price. We currently only make deliveries to locations within the US and Canada, and all orders will be shipped within 3 days unless there are exceptional circumstances. When placing an order with Graham & Brown you must be over 18 years of age, be legally capable of entering into a binding contract and possess a valid credit or debit card acceptable to us. Please be aware that your card will be debited immediately at the end of the checkout process.
When an order is placed you will receive a confirmation email, this email is just an acknowledgement and does not constitute acceptance. A contract will be formed once the goods that you have ordered have been shipped to you.
ii) Pricing & Availability
While we try to ensure that all details, descriptions and prices that appear on the website are correct some errors may occur. If we discover an error in price for any goods that you have ordered we will inform you as soon as possible and ask you to either re-confirm the order at the right price or cancel. If you choose to cancel and have already paid for the goods you will receive a full refund.
Returns of unopened and re-saleable items are accepted up to 30 days from the receipt of your goods, this EXCLUDES those items which are customized or made to order which covers ALL Paints (including tester pots), Wallpaper Samples and Customized Murals. To return an item, please contact us in writing or at Graham & Brown Support. Customers must also arrange (at their own expense) to return the goods in a saleable condition. The goods will be deemed returned when received by Graham & Brown. Returns for any other reason i.e. products are defective, will require us to examine the products prior to agreeing to refund any monies. We will do so within a reasonable time period, usually 30 days, and will inform you of our decision. For full details of how to make a return, please view our Returns information.
v) Email Promotions
Official Graham & Brown promotion codes entitle you to an offer on your online order from www.grahambrown.com. To utilize your promotion code, click the "APPLY PROMO CODE" button on the My Bag or Checkout page and enter the specific code. Please note, promotion codes can only be used once per transaction and cannot be used in conjunction with any other promotion or offer. Promotion codes are territory specific, remain our property, are not transferable and are not valid for the purchase of gift cards or gift vouchers. There is no cash alternative. We reserve the right to withdraw them and refuse or restrict any order at any time. Promotion codes are only valid on www.grahambrown.com for payments made by US dollars. Email promotions are intended for web use only.
vi) Discount Codes & Promotions
Discount codes may be offered to account holders from time to time and may only be used when purchasing through the account from which they were offered. Promotional discount codes may also be offered in respect any, or specific products or purchases made on the website and we reserve the right to withdraw them without prior notice. Discount codes may not be combined with any other sales, coupons or discount codes. Discount codes MUST be entered at the time of purchase on the view cart page. Promotional offers and discount codes cannot be applied retrospectively.
Unless otherwise stated, our promotions exclude bespoke murals, paint, paste, paste kits, wallpaper samples and paint sample pots.