We try to keep our delivery options as simple as possible.
For a limited time only we are offering FREE standard UK delivery via DPD on orders over £50, £3.95 for any other value
We'll keep you informed throughout the delivery process, you will receive an email once your parcel is collected from our distribution centre, you will also receive an email containing your tracking information so you can track the process of the delivery or rearrange your delivery directly with the courier. We aim to deliver as quickly as possible, orders to all destinations on the UK mainland will be delivered within 3 working days of us receiving your order. Orders to any outlying destinations may take slightly longer and will be dependent on postcode.
Sample delivery timescales are as above, except that the samples will be dispatched by first class post so you will receive no tracking information for these items.
We offer international delivery with UPS from the UK to over 50 international destinations.
Delivery charges are outlined below based upon country of delivery:
€5/£5 per order for selected European Countries - Ireland, France, Germany, Belgium, Luxembourg, Netherlands, Austria, Switzerland, Italy, Spain, Poland, Portugal, Croatia, Serbia:
£9 per order for Denmark, Sweden, Norway, Finland, Czech Rep, Slovakia, Estonia, Hungary, Slovenia, Russia, Ukraine, Turkey, Bulgaria, Moldova, Georgia, Morocco, Algeria, Tunisia, Libya, Egypt:
£20 per order for Rest of World (everything outside of the above list)
Delivery times vary based upon the delivery country, indicative delivery times are provided below:
European Deliveries 5 - 6 working days
Russian Deliveries 10 - 20 working days (currently)
Rest of World Deliveries 6 - 10 working days
We'll keep you informed throughout the delivery process, you will receive an email once your parcel is collected from our distribution centre, you will also receive an email containing your tracking information so you can track the process of the delivery or rearrange your delivery directly with the courier. You can track this information on your account page on the site, or if you require any additional information regarding delivery then please call our customer service team and/or email us at [email protected]
All deliveries to destinations outside the UK may be subject to import fees, duties and taxes, which are levied by the importing country at the time the delivery arrives in your country. Any applicable fees, duties and taxes and any additional charges for customs clearance will be payable by you the orderer.
Please note that you must comply with all applicable laws and regulations of the country to which the products are to be delivered. It is your responsibility to ensure the importation of the products you order is permitted in the country you specify for delivery. This may cause delay in delivery to you for which we do not accept any responsibility.
Orders will be accepted through the website 24-7, 365 days per year, however, our offices are only open Monday to Friday 9am until 5pm so orders will only be processed during these times.
All goods are stringently checked at our premises before despatch to ensure they meet our high quality standards and are fit for purpose. However, please check all product for colour, design and quality, or imperfections.
Wallpaper should be checked before cutting or hanging the rolls, as we will not accept any claims after hanging or cutting of the product. We cannot refund any amount of money for labour spent or incurred in hanging these wallpapers.
It remains your responsibility to ensure the delivery address is able to accept delivery of the items.
We shall have no liability to you in respect of any delay or failure to deliver a product due to circumstances beyond our reasonable control, including (without limitation) delay or failure caused by adverse weather, strikes or transport problems.