This website www.grahambrown.com is owned and operated by Graham & Brown Ltd. Registered office: Head Office, PO Box 39 India Mill, Harwood Street, Blackburn, Lancashire, BB1 3BD. Registered in England 372481. VAT Number: 174711463.
Changes to Terms & Conditions
We reserve the right to change these terms & conditions from time to time so would recommend that they are reviewed regularly. All changes are effective as and when they are published on the website.
Intellectual Property & Content
All trademarks, logos, images and content remain the property of Graham & Brown and/or its affiliates, licensors or suppliers. You are not permitted to reproduce, duplicate or manipulate any of the content and/or images without the explicit consent of Graham & Brown, unless for personal use.
Accuracy of Content
All information displayed on this website (verbal or written) is for guidance only and is provided in good faith and without warranty, and although every effort has been made to ensure all the product details, descriptions & prices are correct they are for guidance purposes only and not binding. Every effort is made to ensure that the color and design of the product appear as accurately as possible, however the actual colors you will see can vary dependent upon your computer equipment and as such we cannot guarantee that the goods on delivery will reflect the color on your computer. Therefore we would highly recommend that all customers use our sampling service to check the colors prior to placing any order.
Any links from this site are for convenience purposes only and should not be deemed as an endorsement for the products or services therewith. Graham & Brown shall not be liable to any person for loss or damage arising from the use of the information contained within this site or in any linked sites.
Damage to your computer
Although we make every effort to make sure that this site is free from viruses and defects unfortunately we cannot guarantee that use of this website or those linked from it will not cause damage to your computer. Graham & Brown will not be liable for any loss or damage caused from the use of this site.
Terms of Sale
All orders are subject to availability and confirmation of the order price.When placing an order with Graham & Brown you must be over 18 years of age, be legally capable of entering into a binding contract and possess a valid credit or debit card acceptable to us. Please be aware that your card will be debited immediately at the end of the checkout process.
When an order is placed you will receive a confirmation email, this email is just an acknowledgement and does not constitute acceptance. A contract will be formed once the goods that you have ordered have been shipped to you.
Pricing & Availability
While we try to ensure that all details, descriptions and prices that appear on the website are correct some errors may occur. If we discover an error in price for any goods that you have ordered we will inform you as soon as possible and ask you to either re-confirm the order at the right price or cancel. If you choose to cancel and have already paid for the goods you will receive a full refund.
Returns of unopened and re-saleable items are accepted up to 30 days from the receipt of your goods, this EXCLUDES those items which are customised or made to order which covers ALL Paints (including tester pots), Wallpaper Samples and Customised Murals. We provide a free returns service for the eligible products, if you wish to return by any other means then this must be arranged at your own expense. The goods will be deemed returned when received by Graham & Brown. Returns for any other reason i.e. products are defective, will require us to examine the products prior to agreeing to refund any monies. We will do so within a reasonable time period, usually 30 days, and will inform you of our decision. For full details of how to make a return, please view our Returns information.
Official Graham & Brown promotion codes entitle you to an offer on your online order from www.grahambrown.com. To utilise your promotion code, click the "APPLY PROMO CODE" button on the My Bag or Checkout page and enter the specific code. Please note, promotion codes can only be used once per transaction and cannot be used in conjunction with any other promotion or offer. Promotion codes are territory specific, remain our property, are not transferable and are not valid for the purchase of gift cards or gift vouchers. There is no cash alternative. We reserve the right to withdraw them and refuse or restrict any order at any time. Promotion codes are only valid on www.grahambrown.com for payments made by residents of the United Kingdom and Ireland in Sterling, where enabled, Euros, US or Australian dollars. Payment by Euros, US or Australian dollars can be enabled by selecting the appropriate flag in the drop down location selection menu in the top right-hand corner on the homepage. Email promotions are intended for web use only and may not be reflected in factory shops and Graham & Brown outlets.
Unless otherwise stated, our promotions exclude non-exclusive wallpapers, all foil wallpaper, all flock and beaded wallpapers, bespoke murals, paste, paste kits, wallpaper samples and paint sample pots.
Discount codes may be offered to account holders from time to time and may only be used when purchasing through the account from which they were offered. Promotional discount codes may also be offered in respect any, or specific products or purchases made on the website and we reserve the right to withdraw them without prior notice. Discount codes may not be combined with any other sales, coupons or discount codes. The majority of discount codes will only be valid for one time use per customer, but it will be clearly stated in the Terms & Conditions if this is not the case. Discount codes MUST be entered at the time of purchase on the view cart page, and cannot be applied retrospectively.
20% Off Wallpaper & Paint (UK only)
In order to redeem the offer, simply apply voucher code PERFECTPAIR at checkout. Orders must contain at least one roll of wallpaper and one tin of paint for the discount to apply. Wallpaper samples and paint tester pots are excluded from this promotion. This offer cannot be used with any other promotion or voucher code. Promotion codes are only valid on full price items and cannot be combined with any other offer.
£10 off your first order over £50 (UK only)
When you sign up to get £10 off your first order you will receive a voucher code that can be redeemed on your next order over £50. This voucher code can only be used once per transaction and once per customer. Spend threshold excludes delivery fee, wallpaper samples and tester pots. By submitting your email you agree to receive marketing communications.
NHS & Blue Light Discount
As a small way to say a BIG thank-you, we're offering 25% off RRP to our NHS, teachers and careers in social care. To claim your discount head over to one of our affiliate partners. Please note, promotion codes can only be used once per transaction and once per customer and cannot be used in conjunction with any other promotion or offer.
20% off your first order (Ireland only)
In order to redeem the offer, simply apply voucher code NEW20 at checkout. For new customers only. Wallpaper samples and paint tester pots are excluded from this promotion. This offer cannot be used with any other promotion or voucher code. Promotion codes are only valid on full price items and cannot be combined with any other offer. This offer is valid until November 1st, 2020.