Wallpaper

Frequently Asked Questions

Discover expert guidance on sampling, hanging, caring for and ordering your wallpaper, along with helpful information on delivery, suitability and support. We’re here to make your wallpaper journey effortless.

Shop our products
Midsummer Whispering Rose wallpaper in a bedroom setting with coordinating paint and soft furnishings

Video Guide

Explore our helpful video for expert tips on hanging your wallpaper, or browse our frequently asked questions below. You can also follow our wallpaper guide to feel fully confident in your decorating project.

View Wallpaper Guide

Frequently Asked Questions

Samples

Can I order a sample?

Decorating terms

What is pattern repeat
What is design match?
What is the difference between straight match, free match and offset match?
What tools will I need for my project?
What is sizing?
What is cross lining?
What is booking?

How To Practical Tips & Advice

Why choose Paste-the-Wall wallpaper?
Can I use wallpaper on any wall?
What are the advantages to using wallpaper over paint?
Do I need to use lining paper?
What is the difference between priming and “sizing” and which one should I do?
I heard Paste-the-Wall wallpaper is quicker and easier to hang. Is this true?
What is the difference between Paste-the-Wall wallpaper, Paste-the-Paper, and Pre-Pasted wallpaper?

How To Instructions

How to clean my wallpaper
How do I know how much wallpaper I need?
How to line up your wallpaper
How to hang wallpaper?
How to trim the excess wallpaper?
How to fill a crack in my wall?
How to repair a small tear in my wallpaper?
How to wallpaper your ceiling
How to apply wallpaper to newly-plastered walls
How to remove paste from my ceilings and baseboards?
How to cut the wallpaper for each strip?
How to join the seams when hanging wallpaper?
How to wallpaper around tricky obstacles
How to repair damaged drywall after removing old wallpaper
How long will it take for my wallpaper to dry?
How to prepare my walls for wallpaper?
How to avoid wallpaper seams showing or separating?
How to wallpaper over old wallpaper?
How to prepare your walls for decorating
How to wallpaper around window and door frames?
How to hang lining paper?
How to avoid bubbles and creases in my wallpaper?
How to prime over old paste?

Materials & Suitability

Can I use Paste-the-Wall wallpaper in a bathroom?
Are your wallpapers eco friendly?

Delivery & Tracking

How long will it take for my order to arrive?
Can I track my order?

Cancellations

What is your cancellation policy?

Refunds & Exchanges

Am I eligible for a refund?

Additional Information

How to prevent white edges
Is there someone I can contact for help installing my wallpaper?