Customer Services: 1-800-554-0887
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Shipping

We try to keep our shipping options as simple as possible

US Shipping

We offer free standard shipping on all orders over $50

Expedited orders processed BEFORE 12:00pm Eastern Time will be shipped that same day, orders accepted AFTER 12:00pm will be shipped the following business day.

Ground orders will be processed within 3 working days and then shipped via UPS, and in accordance with their current rates and charges.
These charges are automatically charged on this basis at the checkout so please ensure they are acceptable before placing your order.

Orders will be accepted through the website 24-7, 365 days per year, however, our offices are only open Monday to Friday 8:30am until 5pm Eastern Time so orders will only be processed during these times.

Upon Receipt

All goods are stringently checked at our premises before shipping to ensure they meet our high quality standards. However, please check all products for color, design and quality, or imperfections.

With wallpaper these things must be checked before cutting or hanging the rolls, as we will not accept any claims after hanging or cutting of the product. We will not refund any amount of money for labor spent or incurred in hanging these wallpapers.

Canadian Orders

Purolator Ground Service

For items selected to be shipped to locations in Canada via Purolator Ground Service, you can expect your order to arrive within 3-8 business days. Business days are Monday-Friday, excluding federal holidays in the United States and Canada.

Purolator Air Service

For items selected to be shipped to locations in Canada via Purolator Air Service, you can expect your order to arrive within 2-4 business days. Business days are Monday-Friday, excluding federal holidays in the United States and Canada.

International Handling Charge - this charge covers all applicable duties, taxes and brokerage fees and no further payment will be required at the time of delivery.

By ordering goods from Graham & Brown, I hereby authorize a licensed Canadian customs broker chosen by Graham & Brown to act as my agent, to transact business with Canada Border Services Agency (CBSA) to clear my merchandise and account for applicable duties and taxes.