Cancelling Orders

All customers have seven working days to cancel their order following the delivery of the goods. This can be done by either contacting us in writing and/or at the following email address help.is@grahambrown.com, customers must also arrange (at their own expense) to return the goods in a saleable condition. The goods will be deemed returned when received by Graham & Brown, and we will refund the monies as soon as possible within at least 7 working days.

Other Returns

Returns for any other reason i.e. products are defective, will require us to examine the products prior to agreeing to refund any monies. We will do so within a reasonable time period, usually 30 days, and will always inform you of our decision.

Unfortunately we do not accept returns on wallpaper/border samples.

All returns should be sent to the address below (please quote your order number on all returns):

Customer Services, Graham & Brown Ltd, PO Box 39, India Mill, Harwood St, Blackburn, BB1 3DB.