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All products featured allow best
reproduction of colour and design that the electronic representation
allows.
Delivery Conditions
Orders will be accepted through the
website 24-7, 365 days per year, however, our offices are
open Monday to Friday 9am until 5pm. Orders will normally
be processed within 5 working days and then despatched
on a next day service via UK Business Post, and in accordance
with their current rates and charges.
These charges are automatically
charged on this basis at the checkout.
Sampling office is
as above, except that the samples will be dispatched by
second class post.
To receive the delivery full cost table
for all weights delivered in the UK please contact help.is@grahambrown.com
Cards Accepted
In the UK, Graham & Brown
accept MasterCard, Visa, Maestro (Switch), Solo and Electron
only.
Upon Receipt
All goods are stringently checked at our
premises before despatch to ensure they meet our high quality
standards and are fit for purpose. However, please check
all product for colour, design and quality, or imperfections.
With wallpaper these things must be checked before cutting
or hanging the rolls, as we will NOT accept any claims
after hanging or cutting of the product. We will NOT refund
any amount of money for labour spent or incurred in hanging
these wallpapers.
Returns Policy
We do not accept returns on wallpaper samples.
All goods are stringently checked at our premises before
despatch to ensure they meet our high quality standards
and are fit for purpose. However, if you receive damage
goods then contact help.is@grahambrown.com
- please retain the damaged product at this stage.
We would recommend ordering a sample of the paper you
want, but if you do wish to return items that you have
decided you do not want then you must return them as new,
unused and with the original packaging at your own expense,
within 30 days of receipt.
We will then charge a return to stock fee of 25% (unless
defective), and then refund the cost of the goods. We
will not refund the initial cost of despatch.
The returns address is below - always quote your
order number.
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Returns
Customer Service Department
Graham & Brown Ltd.
P.O Box 39,
Harwood Street,
Blackburn,
Lancashire.
BB1 3DB. |
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